Refund Policy

Refund Policy

At Coretech Voyage, we value the trust and satisfaction of our customers. Please read our refund policy carefully before making a purchase:

1. No Refunds After Commencement of Work:

• Once payment has been made for an order, and work has commenced on the project, no refunds will be provided.
• We commit significant resources and effort to initiate and complete each project promptly. Therefore, refunds cannot be granted once work has begun.

2. Eligibility for Refunds:

• Requests for refunds must be made within 3 days of the payment date and must be accompanied by detailed documentation and evidence supporting the refund claim.

3. Refund Process:

• To request a refund, please contact our customer support team at sales@coretechvoyage.com / 099166 46565 with your order details and a clear explanation of the circumstances warranting a refund.
• Our team will review your request and may require additional information or clarification to process the refund.

4. No Refunds for Change of Mind:

• Refunds will not be granted due to change of mind or circumstances on the part of the customer.
• It is the responsibility of the customer to carefully review and confirm the details of the project before making payment.

5. Refund Exceptions:

• Refunds may be considered if there are extenuating circumstances beyond the control of the customer or Coretech Voyage that prevent the successful completion of the project.
• Such circumstances will be reviewed on a case-by-case basis, and decisions regarding refunds will be at the discretion of Coretech Voyage management

6. Policy Updates:

• Coretech Voyage reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By making a payment for our services, you acknowledge and agree to the terms and conditions outlined in this refund policy.

Thank you for choosing Coretech Voyage.